Frequently Asked Questions
Are these courses suitable for beginners?+
Yes. Our Foundation track in the catalog starts with safe tool use, adhesives, and stitching basics before moving to soles and heels.
Do I need a full workshop to start?+
No. You can complete early lessons with basic tools on a sturdy table. Each course includes a supplies list and safe alternatives.
What is “Fallows”?+
Fallows is your favorites list. Click “Add to Fallows” in the catalog to save courses for later. Manage them on the Fallows page.
How does the cart work?+
Add courses to cart from the catalog. Open the cart to change quantities and see the total. Checkout displays a confirmation modal.
Do you provide refunds?+
Yes. If a course is not what you expected, you may request a refund within 14 days, provided less than 20% of the content was completed. See Terms.
Are the methods eco-friendly?+
We prioritize low-VOC adhesives, dust control, and material reuse. Our mission emphasizes longevity and responsible choices.
What supplies will I need?+
Each course lists essential tools and consumables. Many can be substituted or rented. Explore the catalog for details per course.
Can I learn restoration and high-shine techniques?+
Yes. Our Restoration track covers color matching, dyeing, glazing, and mirror shine finishes with step-by-step practice drills.